CONSULTING

PRACTICAL SOLUTIONS

My diverse, international experience in leading and mentoring international teams, managing cross-functional projects, liaising with vendors and business partners, in the travel trade, healthcare, retail, call-center, and insurance industries has allowed me to provide comprehensive solutions to my clients.  Get in touch with me today to learn how this service can make a difference in your upcoming project.

​

Practices:

• Team Leadership

• Project Management

• Scrum Master

• Agile Development

• ITILv3 Foundations

• Process Improvement

• CMMI / ISO

• Call Center Operations

• Change Management

• Lean Six Sigma

• Root Cause Analysis

• Failure Mode Analysis

• Process Automation

• Benchmarking Metrics

• Customer Satisfaction